InvoiceCloud CentralSquare partnership targets a slow corner of digital payments: government. On July 1, 2026, the two companies announced an alliance to modernize billing and payments for governments and utilities across North America. A pre-built integration connects InvoiceCloud’s payments platform with CentralSquare’s public administration software.
The InvoiceCloud CentralSquare pitch is simpler payments for residents and less manual work for agencies. Residents can pay online, on mobile, by phone, by text, or through AutoPay. Agencies get faster collections, clearer cash-flow visibility, and lower print and postage costs.
InvoiceCloud CentralSquare: How the Alliance Works
The InvoiceCloud CentralSquare integration links two systems that public agencies already use. CentralSquare runs the back office. Its software handles utility billing, permits, finance, and other public-administration work for state and local governments. InvoiceCloud handles the payment layer. It adds paperless billing, automated reminders, and self-service options on top.
Because the integration is pre-built, agencies avoid a heavy custom project. That lowers implementation complexity and removes friction between billing and payment. Staff spend less time on manual processing. Residents get a modern, secure way to pay.
The reach is significant. CentralSquare serves more than 8,000 public sector customers across North America. InvoiceCloud already works with over 3,250 organizations across utilities, government, and insurance. It is a leader in electronic bill presentment and payment, and recently rolled out an AI-powered billing experience. Pairing that with CentralSquare’s public-administration footprint is a distribution win for both sides.
Why the InvoiceCloud CentralSquare Deal Matters
Public agencies face rising resident expectations. People who bank and shop on their phones expect the same from their water bill or property tax. Yet many government payment systems still lean on paper and manual work. The alliance aims to close that gap without a rip-and-replace.
CentralSquare CEO Manolis Kotzabasakis said agencies want systems that connect rather than run in silos, freeing staff to focus on residents. InvoiceCloud CEO Kevin O’Brien said the company was built to “make bill payment effortless for payers and easier to manage” for the organizations behind them.
The InvoiceCloud CentralSquare deal fits a broader trend. Public-sector payments are digitizing fast as agencies invest to cut costs and meet citizen expectations. For InvoiceCloud, the deal extends its payments reach across CentralSquare’s large government base. For CentralSquare, it adds a modern payment experience to software agencies already depend on. Neither has to build the other’s stack from scratch. Rivals are chasing the same modernization budgets, from govtech incumbents like Tyler Technologies to payment specialists like Paymentus. The edge goes to those that integrate cleanly into the systems agencies already run.
